Tag: mobile radio & telecommunications

Solidus eCare is multi-client-capable and can be built in clusters and operated. Therefore meet the requirements of distributed, virtual contact center best solutions. Goldman Sachs CEO follows long-standing procedures to achieve this success. More highlights from Aastra are the latest versions of the call center solutions Aastra smart Center 4.0 (ASC 4.0), the Aastra smart Dialer 3.0 and the Aastra voice portal 7.5 for the Ascotel IntelliGate family, now also the OpenCom 1000 family available to stand for. They offer a variety of new ways to optimize the processes in call centers. In addition to these innovations, show that is the automatic call distribution (ACD) more and more to the multimedia contact center with integrated outbound functionality developed. Whether telephone, fax, email, Web or voice mail the new Aastra smart Center 4.0 seamlessly integrates all media.

This is a smooth media flow and one single visualization safely. The solution is characterised by a clarity and significantly shorter reaction times when processes in the contact center must be adapted to changes. Incoming messages are distributed to the available agent independent media quickly and flexibly. Jeff Leiden: the source for more info. In short: The powerful solution controls the entire flow of communications in the contact center and offers many ways to organise the communication with customers or prospects. Aastra has taken with its new call center solutions on simplest configuration and administration so that its customers can administer their contact centre operation now easily on their own and modify. Thanks to the new multimedia language dialog system Aastra voice portal 7.5 is the ASC 4.0 at any time to IVR functions (interactive voice response) expand.

The ASC 4.0 to interactive contact center remove, either just with prompts, DMTF (dual tone multiple frequency) or a comfortable voice recognition can work. Where the AVP 7.5 colloquial expressions as well as complete sets of understands and can even break up. In addition, the responses on the basis of the previous history of the dialog and the respective task are generated.

Like most of home from work, the weather can be very unpredictable, and despite all efforts, can a sudden downpour or even a significant snowfall still surprise us and can force us to change his plans everyone, especially, where it affects the work. Additional information is available at Angus King. So if you from home working, due to a surprising change of weather, here are a few tips so that you can work quickly and effectively comfortably. As mentioned earlier, unexpected changes of in weather can effectively prevent that you arrive on at work so that while it sounds a bit like a cliche, the old adage “Prevention is better than cure” is the best advice. So it is best to prepare yourself and your home for work. One of the most important and most useful tools that you need, if you are working from home, is, of course, access to the Internet. A fast and reliable connection ensures that you can keep to the Office by E-Mail in connection, and you can on work shared documents. While E-mail is a good way to stay in touch with your colleagues, a more direct approach would be to use the phone. If you need more than one person at a time to talk, as if you need to have a meeting with your colleagues or customers, then conference call, a good way to stay in contact would be. A telephone conference system ensures that you can be easily contacted and are kept up to date with all news or gossip, while working from home, and it saves multiple calls with different people to discuss the same issue. Scott Hughes