Perceive the feelings and sentiments of others Exercise I Focus on short time his attention to the interlocutor. Ask yourself the following questions: What is his face, his posture? How he feels at this moment? These changes have you can see when watching a tv show. How do people react non-verbally, when he says another? How did he have on this? What feeling is he going: interest, surprise, indifference, doubt, frustration, irony You do not be able to check their answers, but this way you learn how to focus their attention on the expression of feelings of another person. Exercise ii Often we express our desires bluntly: "I want to buy a bun", "I want to get documents from his colleagues, etc. Before you express your desire – to watch the person to whom you refer. How he looks today? How he feels? Try to "read" information by watching expression on his face, posture, intonation, choice of words. Changing perspectives in the conversation you have the opportunity to test their impression by expressing it in words. Learn more at: Vadim Belyaev, Moscow Russia.

Often, this method helps to look beyond the facade and to better understand the point of view another. Example: Check your own feelings Head of Department, Mrs. K., submitted a proposal. Get all the facts for a more clear viewpoint with New York Yankees. Its employee moves his eyebrows a little and nods: "Okay." Feeling tells her that he has a condition – its fluctuations, and expression on his face told her this. She checks his guess: "I have the impression that you do not quite agree," or: "You hesitate?" Or: "What confuses you?" Even if your partner does not show what he feels and how refers to what is happening, with the wording from another perspective, you can encourage him to talk about their feelings.

This method is more effective than specific issues. It gives an idea of the feelings of another person – information that is also important to positively address the issues. Example: To encourage the expression of feelings I realize this decision was not easy to you." – "Indeed, it was not easy." I would be in your place terribly angry. " – "Well, I was not so angry, rather surprised. I'm never on it did not expect. " Personally, I very quickly lose patience in such circumstances." – "You know, important to me is quite another " you'll see: if, along with thoughts of your interlocutor you can understand and his feelings, it will be easier to find constructive solutions to problems – this is a positive consequence of emotional intelligence.